Terms of service

Wandering Eye Studio: Terms of Service

Last updated: September 27, 2026

About these terms

These Terms of Service govern use of the Wandering Eye Studio online store at wanderingdecks.com and purchases made directly through that store. In these terms, “we,” “us” and “our” refer to Wandering Eye Studio, and “you” refers to the customer or website user.

Please read these terms, our Shipping Policy, our Return and Refund Policy and our Privacy Policy before placing an order. The purchase terms presented when you place your order apply to that order. Nothing in these terms limits consumer rights or remedies that cannot lawfully be excluded.

Our store is hosted on Shopify. Wandering Eye Studio is responsible for the products we sell and for handling questions about your order.

Eligibility and account information

To place an order, you must have legal capacity to enter into a purchase agreement and be authorized to use the payment method provided. If you are purchasing for another person or organization, you must have authority to do so.

Provide accurate and current contact, billing and shipping information. If you create an account, keep your login details secure and notify us promptly if you believe someone has used your account without authorization.

Products and descriptions

Our store offers illustrated tarot and oracle decks, included guidebooks where specified, companion journals and the bundles described in individual listings. The product description identifies what is included; items shown for styling or illustration are not included unless expressly listed.

Hart & Hind is supplied as cards and a box only, without a guidebook or journal. A companion journal is included with another deck only when the selected listing or bundle expressly says so.

We aim to display products accurately. Screen settings, lighting and printing processes can affect how colors appear, but this does not excuse a material mismatch with the description, a defect or missing contents. We will not substitute a materially different product without your agreement.

Orders, availability and payment

Review your selected products, quantities, shipping address, currency and total before completing checkout. By placing an order, you authorize payment of the amount displayed using your selected payment method.

An automated order-received message acknowledges receipt of your order. We will communicate acceptance or any problem with fulfillment, subject to applicable law. This distinction does not remove your cancellation or refund rights or permit us to retain payment for an order we do not fulfill.

We may decline or cancel an order where fulfillment would be unlawful, payment cannot be authorized, there is a reasonable basis to suspect fraud, an item is unavailable or a material listing error prevents fulfillment as offered. We will explain the issue where appropriate and promptly refund any payment for a cancelled order, including associated shipping charges and taxes. We will not charge a higher amount or make a material substitution without your express agreement.

Prices, taxes and promotions

The applicable currency, product prices, discounts and shipping charges are shown before payment. Taxes collected by the store are shown or included as indicated at checkout. International import charges are addressed below and in our Shipping Policy.

Prices may change for future purchases. A later price change does not change the price of an accepted order. Any promotion is subject to the eligibility, dates and conditions disclosed with that offer; do not assume multiple offers can be combined unless expressly stated.

Bundle descriptions identify their contents, and the bundle price is the price paid for those items together. Return and refund calculations follow our Return and Refund Policy and any mandatory rights that apply.

Orders and shipment promises

Order now: Guaranteed to ship by November 21, 2026.

This promise applies to launch items displaying that date when you place your order, including eligible international orders. It is a shipment date, not a delivery date. Carrier transit and, where applicable, customs clearance take additional time.

Orders clearly displaying a different shipment date before purchase follow that date. We will not apply a later website update to change the shipment promise for an existing order without following the required delay-notice, consent and refund process.

If we cannot meet a promised shipment date, we will notify you, provide a revised date if known and offer the choice to consent to the delay or cancel the unshipped order for a full refund, including applicable shipping charges and taxes. We will obtain any required consent and issue prompt refunds when you cancel or when consent is required but not received.

Shipping and international orders

We ship from the United States, with shipping coverage configured for 185 countries. Available destinations, services and charges are shown at checkout for your address and remain subject to applicable shipping restrictions.

For domestic and international orders placed directly through our Shopify store, shipping is calculated at checkout using the carrier rate for your order and delivery address, plus a $2.00 USD handling charge per order. Available services and the total shipping and handling charge are shown before payment. No automatic free-shipping threshold applies. Our Shipping Policy provides the detailed fulfillment terms. Carrier transit begins after dispatch, and selecting a shipping service does not move an order ahead of its stated shipment date.

Any duties and import taxes collected at checkout will be shown before payment. Unless checkout expressly states that applicable import charges are included or prepaid, the recipient is responsible for duties, import taxes and customs-clearance charges assessed on arrival, where permitted by law.

Please contact us promptly about address corrections, shipping damage, missing contents or a delayed or missing package. A tracking number or carrier delivery scan does not by itself eliminate your right to raise a delivery claim. We do not disclaim responsibility for an order merely because it has been handed to a carrier.

Cancellations, returns and refunds

You may request cancellation before shipment for a full refund, including applicable shipping charges and taxes. After shipment, our Return and Refund Policy explains the process for returns, defects, damage, incorrect items and refunds.

The store's change-of-mind return conditions are separate from rights provided by law. Where applicable law grants you a right of withdrawal, inspection, repair, replacement, refund or reimbursement of delivery charges, we will honor it even if it provides greater protection than our voluntary return policy.

An unopened-item condition, return-authorization process or damage-reporting request will not be applied to defeat a mandatory right or shorten a statutory deadline. Contact us using the details below to exercise those rights; no particular wording is required.

Product use and personal judgment

Our decks, guidebooks and journals are intended for creative exploration, reflection and personal enjoyment. They do not provide medical, mental-health, legal, financial or other professional advice, and we do not promise a particular prediction or personal outcome.

Use your own judgment and seek qualified professional advice when appropriate. This statement concerns the purpose of the content; it does not limit rights relating to product quality, safety, description or fulfillment.

Intellectual property and permitted use

Rights in the store's original artwork, text, designs, branding and other protected content are owned by or licensed to Wandering Eye Studio to the extent recognized by applicable law. Purchasing a physical product does not transfer intellectual-property ownership.

You may use purchased products for their intended purpose and share honest reviews or lawful commentary. Unless permitted by law or by our written permission, you may not reproduce our protected content to manufacture competing products, distribute unauthorized digital copies or sell reproductions. These terms do not restrict lawful resale of a physical copy or uses allowed by applicable copyright exceptions.

Acceptable website use

Do not use the store to commit fraud, violate another person's rights, transmit malicious software, gain unauthorized access or disrupt the website or its checkout. Do not impersonate another person or provide information you are not authorized to use.

We may restrict website or account access where reasonably necessary to address unlawful activity, fraud or security risks. Any such restriction does not erase your rights concerning an existing order, an outstanding refund or a legally protected complaint.

Privacy and third-party services

Our Privacy Policy explains how personal information is handled in connection with the store. Shopify and other service providers may process information to operate the website, process payments and support order fulfillment as described in the applicable privacy notices.

Third-party websites or services linked from our store may have their own terms. Their terms do not replace our responsibilities for products purchased directly from Wandering Eye Studio. Purchasing from us does not by itself constitute consent to optional marketing communications.

Website availability and responsibility

We aim to keep product information and store functionality accurate and available, but temporary interruptions or errors may occur. Please contact us if an issue affects your order so we can investigate and provide an appropriate resolution.

Nothing in these terms excludes or limits liability for fraud, willful misconduct, or injury caused by negligence where that liability cannot lawfully be excluded. We do not disclaim mandatory product warranties or consumer guarantees, and we remain responsible for remedies required by applicable law.

Disputes and applicable rights

Please contact us first if you have a concern so we can try to resolve it. This request does not require you to delay a legally available remedy or miss any filing deadline.

Applicable law determines the laws and courts governing a dispute. These terms do not impose mandatory arbitration, waive class-action rights, require you to use an exclusive Arizona forum or deprive you of mandatory protections available in your place of residence.

Changes and interpretation

We may update these terms for future website use and future orders by posting a revised version with an updated date. Updates do not retroactively reduce rights arising from an existing order.

If a provision is unenforceable, the remaining terms apply to the extent permitted by law. For a conflict, mandatory law takes priority, followed by the specific terms expressly agreed for your order. Our Shipping Policy and Return and Refund Policy govern their respective subjects; these general terms do not override their specific promises.